Workforce Extension PROMBS Admin February 28, 2025

Workforce Extension Built for Medical Billing Companies

Tap into our expert billing, coding, AR, and credentialing teams to meet rising client demands without the cost, complexity, or delays of in-house hiring.

work force extension
Why Billing Companies Choose Our Workforce Extension

We Provide Expert Billing Support Without Delays or Complexity

Internal hiring takes time, costs more, and adds management overhead. As client demands grow, our certified billers and coders can be deployed in just a few days. They work inside your systems, follow your SOPs, and operate under your brand. You get reliable and high-performance support backed by SLA-driven results without the burden of recruiting, onboarding, or training.

The Smarter Way to Scale Medical Billing Operations

Traditional Hiring vs. Workforce Extension

Feature Traditional Hiring PROMBS Workforce Extension
Time to onboard 4–8 weeks 3–5 days
Upfront costs Recruiting, training, benefits Flat hourly rate
Scalability Fixed headcount Scale up or down anytime
Technology integration Requires setup/training Already trained on 30+ platforms
Client branding Internal only Fully white-labeled
Performance monitoring Internal management SLA-backed scorecards
Compliance & Security Varies HIPAA-ready, secure access

Certified Professionals to Support Every Need, Aligned to Your Workflow

Get certified professionals for every function, from charge entry to denial follow-up, credentialing, prior authorizations, audits, and patient support. All work is white-labeled, HIPAA-compliant, and integrated into your existing tools and SOPs.

Medical Billing & Coding

We assign certified billers and coders with experience in your exact specialties including ASC, GI, cardiology, pain management, and podiatry. Our teams are already trained on systems like AdvancedMD, Kareo, Athena, and DrChrono. You get production-ready support that improves clean claim rates and reduces rework.

Coding & Billing Audits

If you’re providing audit services or need internal QA, we supply senior-level auditors who understand payer policies and documentation compliance. You get actionable insights, not just error summaries, along with performance trends that tie directly to revenue impact.

Credentialing & Contracting

We manage provider enrollments, revalidations, and payer follow-ups across Medicare, Medicaid, and commercial plans. Our team handles CAQH, PECOS, EFT and ERA enrollment, working either in your credentialing software or ours with full status tracking.

AR & Denial Management

We deploy AR teams that prioritize follow-up by payer, balance age, and denial category. Appeals are handled with complete documentation and tracked to resolution. Clients typically see a 20 to 40 percent reduction in aging AR within 60 days.

Eligibility & Prior Authorizations

We perform real-time eligibility verification and manage pre-authorizations across specialties like imaging, surgery, and DME. Our staff follows your intake workflow, uses your payer portals, and logs every action directly in your system.

Full-Cycle RCM Support

Need support with charge entry, claim submission, payment posting, or AR follow-up? We assign specialists for each stage of the cycle, trained on your SOPs and tools. Work is tracked by SLA and reviewed weekly so performance stays transparent and accountable.

ASC Billing

Ambulatory surgery billing is high-value but high-risk. Our billers understand how to manage global periods, multiple procedure logic, and facility requirements across major payers. This ensures accurate reimbursement and minimal delays for your ASC clients.

Patient Scheduling & Call Support

If your service model includes scheduling or inbound call handling, we provide trained agents who follow your scripts and log patient interactions in real time. We also offer timezone-aligned and bilingual support if needed.

Your Team, Extended in 5 Clear Steps

We make it simple to integrate certified professionals into your billing operation without delays, risk, or disruption. Our process is structured, secure, and aligned with your systems and internal controls.

PROMBS
All in one solution

1

Discovery Call

We start with a focused session to understand your workflow gaps, billing platforms, volume, and staffing requirements.

2

Role Mapping and SLA Definition

We define the roles you need such as billing, coding, AR, credentialing, and more. Then we align on coverage hours, daily output, QA process, and reporting format.

3

Talent Match

You receive vetted staff profiles based on platform experience, specialty knowledge, and availability. You choose who joins your operation.

4

Secure Onboarding

Our team accesses your systems through HIPAA-compliant VDI or VPN. Access is configured per your internal IT policy. We operate inside your EMR or billing software.

5

Launch and Oversight

Work begins within days. You receive weekly reports, KPI tracking, and direct communication with our lead. You control direction while we manage day-to-day execution. Why Choose Us

Built for Billing Companies. Trusted by Billing Companies.

We do not work with providers directly. Our model is built to support medical billing and RCM companies. Every part of our operation is designed for white-label delivery, technical precision, and seamless integration with your workflow.

Industry -Specific Expertise

Our team understands payer rules, specialty billing complexities, AR challenges, and denial trends. This is not generic BPO staffing. We are RCM professionals.

Platform-Proficient Teams

We are trained on 30+ billing platforms including AdvancedMD, eClinicalWorks, Kareo, Athena, and DrChrono.

White-Labeled Delivery

All communication, documentation, and processes are carried out under your brand. We use your templates, your scripts, and your systems.

Performance Transparency

You will receive structured reporting, productivity tracking, and QA summaries so you know exactly what is getting done and how it is being done.

Scalable and SLA-Based Support

You can expand or reduce resources as needed without internal hiring. All roles are staffed based on your volume, shift coverage, and service level targets.

150 +

U.S. billing companies supported

30+

Billing platforms mastered

50+

Medical specialties covered

98.9 %

Average clean claim rate

150 +

U.S. billing companies supported

30+

Billing platforms mastered

50+

Medical specialties covered

98.9 %

Average clean claim rate

Medical Billing Software We Leverage for Revenue Cycle Management

Here are some Industry top listed EHR being operated by us.

Our Esteemed Clients' Testimonials

Frequently Asked Questions

Medical billing and coding is the process of translating healthcare services into standardized codes and submitting them to insurance companies for reimbursement. Medical coders assign CPT and ICD-10 codes based on clinical documentation, while medical billers prepare and submit claims, follow up on payments, and resolve denials to ensure accurate reimbursement.   

Outsourcing medical billing staff helps companies reduce overhead, access experienced talent faster, and scale without HR complications. It’s ideal for companies needing flexibility, platform-specific expertise, and white-labeled service delivery.

Yes, all our medical billing professionals work in HIPAA-compliant environments using secure access protocols. We follow strict data security and confidentiality standards to protect patient and client information.

With our workforce extension model, you can onboard certified billers, coders, or AR specialists in as little as 3–5 days compared to 4–8 weeks with traditional hiring.

Our teams are trained on 30+ medical billing platforms including AdvancedMD, Kareo, Athena, eClinicalWorks, DrChrono, and more. We integrate directly into your existing systems with no disruption.

The best medical billing software offers automated claim submission, real-time tracking, reporting tools, and EHR integration. Popular options include Kareo, AdvancedMD, DrChrono, and athenahealth. Choosing the right software depends on your practice size, specialty, and billing volume.

A billing specialist focuses on claim submission, payment posting, and denial follow-up. A coding specialist translates patient records into medical codes using CPT and ICD-10. A billing and coding specialist combines both roles to manage the entire revenue cycle efficiently, reducing errors and speeding up reimbursements.

Our staff operates entirely under your brand using your templates, scripts, and systems. From your clients’ perspective, it’s your team and we just handle the backend execution with precision and confidentiality.

We support over 50+ specialties including ASC, cardiology, pain management, GI, podiatry, internal medicine, and more. We assign specialists with direct experience in your focus areas.

Absolutely. Our workforce extension is fully scalable. You can increase or reduce your team size based on volume, shift needs, or seasonal demands without long-term commitments.

Head Office | Houston

857 Tristar, Suite A1,
Webster, TX 77598, US.

Nevada Office

2300 W Sahara Avenue, Suite 800,
Las Vegas, NV 89102, US.

Colorado Office

1600 Broadway, Suite 1600,
Denver, CO 80202, US.

Las Vegas Office

732 S 6TH ST, STE R,
LAS VEGAS NV 89101, US.

Virginia Office

5600 General Washington Dr Ste B207,
Alexandria, VA, 22312, US.

Thousands of providers growing their practice with PROMBS.

"Now It's Your Turn"!

Office locations - Pro medical billing solutions
Talk to an ExpertWe're available 24/7 - Schedule a call with one of our experts now.