Privacy Policy PROMBS Admin January 24, 2025

Privacy Policy

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Optimize Medical Billing with Us

Who We Are?

Ours is an industry-leading Medical Billing Company in the U.S. offering unparalleled billing services. Our goal is to help physicians elevate their practice to operational excellence and financial stability. We are happy and confident that our expertise will offer you visible results. Our purpose-engineered workflow system caters to physicians’ billing requirements with HIPAA-compliant solutions.

What Services Pro Medical Billing Solution Offers?

Pro Medical Billing Solutions, headquartered in the U.S., provides network-enabled services to healthcare providers, hospitals, and ambulatory customers across the country. Our cloud-based services offer healthcare providers multiple options, such as engagement tools, electronic health records, and revenue cycle management. For further details regarding Pro Medical Solutions, please visit our ‘About Us’ section on our website.

How We Obtain Your Personal Information

There are various ways we might obtain your personal information such as when you request specific services or information, voluntarily fill out fields on the sites, contact our customer services, or participate in the survey. Depending on how you interact with us, we might ask you for details such as your name, email address, organization/practice name, phone number, and user type (e.g., provider, partner, patient). If you have an account with us, we might get login information like a practice ID or your user’s name. If you visit our office or attend our physical events, we may ask for details such as travel and health details to ensure the safety of our clients, personnel, guests, and the public.

What Purpose We Utilize Your Data For?

We utilize your information for the following purposes:

There are a few reasons for which we collect your data. For instance, if you contact us with a request for information, we will use the information to respond to your request. To improve, enhance, and provide our services that include identifying areas of interest for our visitors and optimizing the functionality of our sites. Feedback from screeners, surveys, and other feedback mechanisms may be utilized to develop new services and products. To maintain communication with you through newsletters, email, announcements, and other types of communication. One of the major reasons behind this could be maintaining HIPAA security rule and the integrity of our services and sites according to HIPAA compliance rules.

We may use non-identifiable information such as anonymized, aggregated, or de-identified data for any purpose that is not prohibited by applicable law.

How Do We Retain and Safeguard Data?

We deploy different resources and means to safeguard your information including encryption for sensitive information. We keep your information for a specific period depending on the objective behind collecting that information, and we don’t keep it longer than needed if it is required by law. Sometimes, we might not be able to delete or de-notify your information for operational or technical reasons, but we’ll take pragmatic steps to prevent further processing.
We may use non-identifiable information such as anonymized, aggregated, or de-identified data for any purpose that is not prohibited by applicable law.

Our Privacy Policy

Pro Medical Billing Solutions is the most reliable and largest consortium of Medical Billers in the U.S., providing all specialties across different states and cities.

We are committed to adhering to HIPAA compliance, rules and regulations. We respect and value the privacy of healthcare providers and website visitors and have taken pragmatic steps to protect it.

When you visit our website, our servers may collect your personal information such as name, telephone, address, e-mail, and other information. We will not allow such information to be sold, traded, or viewed by a third or irrelevant party, without your prior consent, or required to provide you with the services you requested. Please be advised that all the calls made by Pro Medical Billing Solutions may be recorded or monitored.

We employ advanced tracking tools to analyze and gather statistical information from our website visitors to improve the standard and user-friendliness of our website. This information is impersonal, and data collected is used by Pro Medical Billing Solutions for promotional objectives such as the daily routine activities of our visitors, in a way that does not allow identification of the information of an individual.

We may use non-identifiable information such as anonymized, aggregated, or de-identified data for any purpose that is not prohibited by applicable law.

How We Obtain Consent

Healthcare providers using Pro Medical Billing Solutions services authorize us to send SMS messages to their patients. Providers also confirm to us that they have obtained the consent to receive these necessary communications. The patients must have agreed that they receive messages related to their healthcare and billing.

Opt-Out-Option

Patients can choose to opt out of receiving messages at any time. Each message we send to them includes brief instructions on how to opt-out. If he decides to opt out, Pro Medical Billing Solutions will stop sending messages to that individual and the provider will be notified through the message of the opt-out request.

Changes In Privacy Policy

Pro Medical Billing Solutions reserves the right to update or change its privacy policy at any time and those changes will be effective from the time we give notice of the update or change. Our Medical Billing company will not be responsible to anyone for any type of damage resulting from the changes to the privacy policy.

Pro Medical Billing Solutions takes no responsibility for the privacy-related practices of the different websites that link we might provide. You may consult the privacy policies of each website we share links to assess its privacy and safety policies before submitting your data.

HIPPA Compliance

Our work procedure is compliant and even exceeds HIPAA guidelines, our valued clients fall under the spectrum of HIPAA, and we have made all necessary arrangements to protect Patient Health Information (PHI). This information is disclosed to no one except our employees working on the client’s accounts and our clients who are authorized to receive this information.

If you decide to work with any of our referral partners, Pro Medical Billing Solutions will not be held accountable or responsible for the services rendered by them.

Head Office | Houston

857 Tristar, Suite A1,
Webster, TX 77598, US.

Nevada Office

2300 W Sahara Avenue, Suite 800,
Las Vegas, NV 89102, US.

Colorado Office

1600 Broadway, Suite 1600,
Denver, CO 80202, US.

Reno Office

401 Ryland, Suite 200-A,
Reno, NV 89502, US.

Virginia Office

5600 General Washington Dr Ste B207,
Alexandria, VA, 22312, US.

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