Medical Billing Services
Delaware: Clear Claims.
 Accountable Follow-Up.

Unpaid does not always mean denied. A missing acceptance response, unposted remittance, or unanswered record request can leave a claim unresolved. Check its actual status before deciding whether to correct, appeal, or follow up.

Reconcile payer decisions and patient responsibility before issuing statements. Clear information helps your team answer billing questions and reduces unnecessary back-and-forth with patients.

Define which tasks PROMBS handles and which require your staff's input. Review provider, group, location, and enrollment details when your practice adds clinicians or expands its services.

Group open accounts by payer, deadline, balance, and reason for delay. Give each item an owner and a review date. Repeated corrections should prompt a review of the original information and process.