Terms & Conditions

These SMS Terms & Conditions apply to text messages sent by Pro Medical Billing Solutions to healthcare providers, medical practices, business representatives, prospective clients, and existing clients who have consented to receive SMS communications from us.

SMS communications may relate to consultation requests, scheduled meetings, service inquiries, onboarding, account support, billing-related updates, credentialing updates, authorization or verification follow-up, documentation requests, claim-related communication, customer support, and other communications associated with services requested from Pro Medical Billing Solutions.

Participation in our SMS communication program is voluntary and is not required as a condition of purchasing or receiving our services unless otherwise expressly agreed in writing.

You may consent to receive SMS communications from Pro Medical Billing Solutions through an online form, consultation request, onboarding process, written consent form, or another method through which SMS consent is clearly requested.

Where an SMS consent checkbox is presented, the checkbox is optional unless otherwise stated. By providing your mobile number and affirmatively consenting to SMS communications, you authorize Pro Medical Billing Solutions to send text messages relating to your inquiry, account, requested services, or ongoing business relationship.

Your consent to receive text messages is not a condition of purchasing services from Pro Medical Billing Solutions.

Message frequency may vary based on your interaction with Pro Medical Billing Solutions, the services you request, your account activity, and the nature of ongoing support or operational communication.

You may receive more messages during active onboarding, credentialing, claim follow-up, documentation requests, scheduled consultations, or other time-sensitive service activities.

We do not guarantee a specific number of messages within any particular period.

Pro Medical Billing Solutions does not charge you a separate fee solely for receiving our SMS communications.

However, standard message and data rates imposed by your wireless carrier may apply. Charges depend on your mobile service provider and your individual wireless plan.

You are responsible for any charges assessed by your carrier in connection with sending or receiving SMS messages.

You may withdraw your consent to receive SMS communications at any time.

To opt out, reply STOP to a text message you receive from Pro Medical Billing Solutions. Depending on the messaging system being used, similar recognized opt-out commands such as CANCEL, END, UNSUBSCRIBE, or QUIT may also be processed.

After your opt-out request has been processed, you may receive a final confirmation message indicating that you have been unsubscribed. After that confirmation, you should no longer receive SMS communications from that messaging program unless you provide consent again.

If you need assistance with SMS communications from Pro Medical Billing Solutions, you may reply HELP to a message where that functionality is supported.

You may also contact Pro Medical Billing Solutions through the contact options available on our website for assistance with your inquiry, account, services, or communication preferences.

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SMS availability depends on your wireless carrier, mobile device, network availability, geographic location, and other technical factors outside the direct control of Pro Medical Billing Solutions.

Wireless carriers are not responsible for delayed or undelivered messages. Pro Medical Billing Solutions cannot guarantee that every SMS message will be delivered within a particular time or successfully delivered to every device.

If you experience persistent delivery problems, please contact your wireless carrier or communicate with Pro Medical Billing Solutions through another available contact method.

If you change, transfer, deactivate, or otherwise stop using the mobile number that you previously provided to Pro Medical Billing Solutions, you should notify us or opt out of SMS communications before relinquishing the number.

This helps prevent messages intended for you from being delivered to a future user of the same number.

You are responsible for keeping your contact information reasonably current when SMS communication forms part of an active business or service relationship.

Pro Medical Billing Solutions respects the privacy of individuals who consent to receive text communications from us.

Mobile phone numbers, SMS consent records, and information associated with your decision to opt in to text messaging will not be sold or shared with third parties for their independent marketing or promotional purposes.

Information may be processed by service providers that support the technical delivery, administration, security, or operation of our messaging systems, subject to appropriate contractual or legal requirements.

Our handling of personal information is also subject to the Pro Medical Billing Solutions Privacy Policy.

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Pro Medical Billing Solutions may use third-party telecommunications, customer relationship management, messaging, or communications platforms to facilitate SMS delivery.

Such providers may process limited information, including your mobile number and message-routing information, as necessary to transmit, receive, manage, or document communications on our behalf.

Use of a communications service provider does not authorize that provider to use your SMS consent information for its own unrelated marketing purposes.

You must be at least 18 years old and legally capable of providing consent to participate in the Pro Medical Billing Solutions SMS communication program.

If you provide a business-owned or organization-managed mobile number, you represent that you have appropriate authorization to receive SMS communications at that number.

Pro Medical Billing Solutions may update these SMS Terms & Conditions when necessary to reflect changes in our communications practices, technology, service providers, applicable requirements, or business operations.

Revised terms will be posted on this page. The most recently published version will govern future participation in our SMS communication program to the extent permitted by applicable law.

Continued participation in the SMS program after updated terms become effective constitutes acceptance of the revised terms.

If you have questions regarding these SMS Terms & Conditions, your communication preferences, or messages received from Pro Medical Billing Solutions, please contact our team through the contact options available on our website.

Existing clients may also contact their designated account manager or Pro Medical Billing Solutions representative for assistance.

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